Individual paper (pdf - 489KB)

To enhance human resource management in winter service, implementing a comprehensive digital Human Resource Management (HRM) platform presents an innovative solution. This platform can streamline HR functions and foster better engagement, training, and communication among staff. Attraction: The HRM platform can feature an intuitive recruitment portal that highlights the benefits of winter service [...]

Individual paper (pdf - 326KB)

In this paper we discuss the American Public Works Association (APWA) Winter Maintenance Certificate programs These have been very successful in North America at providing key training in winter maintenance operations. In the paper, we discuss why the APWA winter maintenance committee created the program. The primary goal was to provide information on best practices in winter service operations to [...]

Individual paper (pdf - 845KB)

The research projects investigate the design of digital learning opportunities as well as the acceptance of electronic training media for employees in road (winter) operation services who only occasionally come into contact with digital technologies in their daily work. The focus is less on the training needs, but on how different digital media formats are adopted by the respective target groups. [...]

Individual paper (pdf - 256KB)

Having a skilled, motivated, and committed workforce is a key element to delivering high-quality winter maintenance services consistently. The City of Calgary in Alberta, Canada, utilizes an innovative workforce model to deliver winter maintenance services. Over the past 25 years, Calgary has been the fastest-growing city in Canada, with the population almost doubling to 1.5 million residents. [...]

Each year, snow blankets the roads and walkways, providing the perfect opportunity for snow removal businesses to thrive. But with that opportunity comes a big challenge and responsability — finding reliable employees and keeping them busy and well motivated so they work effective and with good energy.The hiring process for a snow removal business isn’t easy, specially in a smaller towns. Recruting [...]

Individual paper (pdf - 1.2MB)

Road administration employees coordinating and supervising winter road maintenance work bear a huge responsibility. Any employee change caused by a change of employer or retirement of experienced supervisor requires an immediate training cycle for new employees and necessity to verify the knowledge they have acquired. This requires an individual approach for instruction and training activities. Additionally, [...]